Hosting & support

Hosting and support from people who treat your systems like their own.

Secure hosting, security patching, backups, uptime monitoring and disaster recovery, plus a direct line to the people who know your systems.

In brief

Launch is the start

A system needs to stay secure, fast and improving long after it goes live. We manage hosting, security patching, backups, uptime monitoring and disaster recovery for a number of long-standing clients.

We treat production infrastructure like it's our own because, in a sense, it is.

Patchingsecurity updates applied for you
Backupsand disaster recovery planned in
Monitoringuptime watched, problems spotted early
What's included

Looked after, properly

Secure hosting

On AWS or 20i, set up and managed for the system it runs.

Security patching

Updates applied so known vulnerabilities do not sit open.

Backups and recovery

Regular backups and a plan for getting you back up if something goes wrong.

Uptime monitoring

We are watching, so problems are spotted early rather than reported by your customers.

Support and improvements

A monthly retainer for fixes, small changes and ongoing development.

Is this you?

Sound familiar?

  • Your site or system is hosted somewhere nobody has looked at for years.
  • You don't know whether it's backed up, or whether the backups would actually work.
  • Updates aren't being applied, and nobody owns security.
  • When something breaks, you don't know who to call.
  • You'd like a proper retainer instead of ad hoc favours from a freelancer.
How it works

Getting you looked after

We look at what you have

Review

Hosting, backups, security and how it is deployed. A Systems Health Check does this in detail.

We agree what is needed

Agreed

A clear monthly price based on what your system needs, agreed up front.

We run it

Managed

Patching, backups and monitoring handled, with disaster recovery planned in.

Support when you need it

Ongoing

A direct line to the people who know your systems, for fixes and improvements.

Something broken right now?

Urgent help

If you are in crisis - downed systems, a failed deployment, a security incident - get in touch directly. We have helped many clients recover from critical situations and are used to working under pressure.

Questions

Questions about hosting and support

Do you offer ongoing hosting and support?

Yes. We manage hosting, security patching, backups, uptime monitoring, and disaster recovery for a number of long-standing clients. We treat production infrastructure like it's our own because, in a sense, it is.

Can you host a system someone else built?

Usually, yes. We review it first, and a Systems Health Check is a good way to do that, so we understand what we are taking on.

Can you help with an urgent production issue?

Yes. If you're in crisis - downed systems, a failed deployment, a security incident - get in touch directly. We've helped many clients recover from critical situations and are used to working under pressure.

Where will it be hosted?

On AWS or 20i, depending on what fits your system.

How much does it cost?

Hosting and support are priced monthly, based on what your system needs, and agreed with you up front once we have looked at it.

Want it looked after properly?

Tell us what you run and where it lives. We'll tell you honestly what it needs.